Cleveland Eye

and

Laser Surgery Center

As a patient, you have a right to:

Excellent medical care and treatment without regard to race, color, sex, sexualpreference, sexual preference, national origin, handicap or source of payment. Good care and high professional standards that are continuously maintained andreviewed. A surrogate (parent, legal guardian, person with medical power of attorney) exercisethe Patient Rights when you are unable to do so, without coercion, discrimination orretaliation. Confidential records that protect your protected health information; you have theright to approve or refuse the release of clinical records. Good health care management techniques that make the most effective use of yourtime and still provide for your comfort and convenience. Information concerning your physician, diagnosis, treatment and prognosis, to thedegree known. High degree of privacy. Case discussions, consultations, examinations andtreatment plans are confidential and will be conducted discreetly. Make decisions about medical care, including the right to accept or refuse medical orsurgical treatment after being adequately informed of the benefits, risks andalternatives, without coercion, discrimination or retaliation. Competent, caring healthcare providers who act as your advocates and treats yourpain as effectively as possible. Care is provided in a language that you understand. Refuse any particular procedure or treatment. Know the reason for a transfer insideand outside the facility. Examine and receive a detailed explanation of your bill. File a grievance with the facility by contacting the Director of Nursing, via telephoneor in writing, when you feel your rights have been violated.